Outlook E-Learning Course

This course provides deep knowledge about the correct use of Microsoft Outlook 2016 and Outlook 2019.

Learners will gain comprehensive knowledge about writing, structuring and sending emails in Outlook. Training on useful email functions and settings will also be covered. Learners will be shown how to use the Outlook address book to manage contacts, manage appointments with the calendar, and to create and manage tasks. In addition, they will learn how to work with calendars, tasks and the people area in Outlook as well as see how to interact with other Office applications and use Outlook Web Access.

Course Topics

Email basics

Writing emails

Creating an email
Replying to an email
Forwarding emails
Always requesting a read receipt
Prioritizing emails
Resending emails
Recalling emails
Writing an email on behalf of another person

Printing emails

Printing emails
Printing part of an email
Quick Printing emails

Attachments

Adding an attachment to an email
Attaching Outlook items as an attachment
Opening the Attachment Tools
Saving attachments
Editing email file attachment

Inserting items

Above is a sample of learning videos included in this topic.
A detailed list of all learning videos included in this course is available upon request.