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Outlook: Structuring and managing e-mails E-Learning Course

In this course, participants will discover how to organize your inbox, streamline email processing, and automate tasks for a clutter-free experience.

Outlook can be used to manage e-mails, among other things. An e-mail inbox can quickly become full and confusing. Outlook therefore offers a number of functions with which one can structure, process and retrieve e-mails. Outlook also has the option of automating recurring clean-up tasks and workflows with rules and quick steps.

Course Features
Content Version
Application Group
Level
All Levels
Learning Time
42 minutes
Number of Learning Videos
26
Languages Available
English
German
Course Design
  • Videos with Audio Narration and Closed-Captions
  • Practice Interactive Exercises
  • Tips and Printable PDF's
  • Chapter Tests
  • Personalized Learning Recommendations
  • Comprehensive Final Test with Certificate
  • Compatible with Desktop and Mobile Devices
  • SCORM and xAPI Support for LMS Deployement
Course Topics
  • Marking an e-mail as read or unread
  • Displaying Focused Inbox
  • Sorting and filtering e-mails
  • Pinning an e-mail
  • Receiving e-mail reminders
  • Deleting and restoring an e-mail
  • What are retention policies?
  • Searching in Outlook
  • Searching with the advanced search
  • Using search folders
  • Calling up To Do tasks via Outlook
  • Creating or editing To Do tasks via Outlook
  • Flagging an e-mail for tracking
  • Creating a To Do task from an e-mail
  • Creating a rule
  • Creating a rule based on an e-mail
  • Creating a quick step with several steps
  • Applying, changing and managing quick steps
  • Creating a new folder
  • Moving an e-mail to a folder
  • Adding a folder to favourites
  • Deleting or emptying a folder
  • Creating a new category
  • Categorising an e-mail
  • Changing an existing category
  • Deleting a category